Complaints

Lugano Tribune is accountable for its journalism. This page explains how to complain about an article or about our conduct, and what happens next.

How to complain

Send your complaint through our contact form, with the article URL, the passage concerned and the grounds for your complaint. For a factual error, our corrections page is the fastest route: when we get something wrong, we correct it in the open, every correction is published on the article itself, dated and described, and logged there.

How a complaint is handled

The complaint is reviewed against our editorial standards. Where a complaint is upheld, the article is corrected in the open under our corrections policy.

Copyright

Privacy

Complaints about your personal data follow our privacy policy. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).